How we protect and handle your data
Last Updated: September 23, 2025
Effective Date: September 23, 2025
At Solutil, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.
Service Delivery: To facilitate bookings, connect clients with service providers, and process payments.
Communication: To send important updates, confirmations, and support messages.
Safety & Security: To verify identities, prevent fraud, and ensure platform safety.
Improvement: To analyze usage patterns and improve our services.
With Service Providers: We share necessary contact and location information to facilitate service delivery.
Payment Processing: Financial information is shared with secure payment processors.
Legal Requirements: We may disclose information when required by law or to protect safety.
We Never: Sell your personal information to third parties for marketing purposes.
We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your information.
All payment information is processed through PCI-compliant payment processors and is never stored on our servers.
Request a copy of your personal data
Update or correct your information
Request deletion of your account
Transfer your data to another service
If you have any questions about this Privacy Policy or want to exercise your rights, please contact us:
Email: privacy@solutil.com
Phone: +254 700 000 000
Address: Nairobi, Kenya